Additional Services

90% of the phone numbers we provide have an additional features added to them. This can be a simple service or highly complex feature with multiple services combined together. On this page we will explain what additional services are available and the costs associated with them.

Why have your faxes sent to the office fax machine only to find out that you have run out of toner. Have all your faxes sent to your existing email address so that you can store them, forward them or delete them. Our fax to email service converts the fax to a PDF document so that you can open it on any computer.

Setup fee: FREE
Rental fee: £2.99

This service allows us to announce the call to you when you pick up the phone. A message is played to you so that you know exactly what the call is for. For example you may work from home and want to differentiate between business calls and personal calls. When a customer calls you on a number we supply we can play a message, which tells you that the call is for your business, for example "This is a call for your business name". Once the message is announced to you the call is connected and you can answer. The message played to you can be any message that you tell us and the person calling the number will not notice any difference to the call.

Setup fee: FREE
Rental fee: £2.99

Many of our customers miss calls or are out of the office on appointments. With this service we will answer the calls that you can't. If you are busy on the phone or just out of the office, your calls can be routed to our call centre where we will answer your calls in your name. The message that we take for you will be sent to you by email and SMS so that you can return the calls quickly. This service is perfect if you never want to miss another call and it is a fixed fee of £49.99 - WE DO NOT CHARGE A PENCE PER MINUTE FOR TAKING RECEIVING THE CALLS!

Setup fee: FREE
Rental fee: £49.99

Have your inbound calls recorded and then forwarded to you by email. You can either record all calls or press * to start recording a call. This service is perfect for companies who want to record calls for training purposes. The recording is converted to a .wav file and emailed to your email address. Providing your computer has speakers you can listen to the call at the comfort of your desk.

Setup fee: FREE
Rental fee: £9.99

If you ever need to record a call that you are making this is an ideal add on service. Simply order the service and we will supply you with your very own recording number. You dial the recording number when you want to record a call and we will prompt you to dial the number you wish to connect to, we will then connect the call, record the call and forward it to your email address. Perfect for calls that you may have a dispute on!

Setup fee: FREE
Rental fee: £9.99

"Thank you for you call please press 1 for sales, 2 for accounts or 3 for billing". You provide us with the options you need and where you want the calls to go and we build the service for you. All the menus are professionally recorded or you can record your own options. You can have as many options as you wish but please spare a thought for the person calling you.

Setup fee: FREE
Rental fee: £9.99

Will you receive lots of calls on your number and do you have enough lines to take the calls? If not we can queue people calling you before the call hits your site. You can determine how many people you want to have in the queue, what music you want to play and if you want them to know what position they are in the queue. As soon as you finish the call that you are on we pass the next call to you. It’s as simple as that.

Setup fee: FREE
Rental fee: £4.99

If you are on the phone or can't get to the phone we will route the call to another destination of your choice. Ideal for companies who are out on the road and want to forward missed calls to a mobile phone.

Setup fee: FREE
Rental fee: £2.99

View calls that you are receiving on your number(s) in real time. We will even provide you with the caller’s cli (phone number) so that you know exactly who is calling you.

Setup fee: FREE
Rental fee: £1.95

If you have a requirement that is not mentioned above you can call us on 08453 666555 and explain what you need - we enjoy a challenge. Give us a call.