Frequently Asked Questions
Here you will find answers to the questions that we get asked frequently. If you have a question that is not covered please either call us on 08453 666555 or chat to us online using our live chat service. No question is too hard when it comes to numbers!
- Do you provide special offers for people who want to purchase multiple numbers?
- Do you provide International Toll Free Numbers
- What is your contract term?
- If i buy a number from you and have it pointed to my landline can i divert this to my mobile if i am on the landline?
- Do you provide Virtual UK Landline Numbers?
- Can I point one of your numbers to an international landline?
- What does it cost to call an 0844 number?
- Can 0845, 0844, 0871 or 0800 numbers be routed to mobiles?
Q: Do you provide special offers for people who want to purchase multiple numbers?
A: If you are looking at purchasing multiple phone numbers and would like to enquire about our discounts please call us on 08453 666555 for details of our special offers.
Q: Do you provide International Toll Free Numbers
A: Yes we can provide International Toll Free Numbers in over 40 countries. The numbers aren't available on this site but please feel free to visit www.internationaltollfree.co.uk for our full price list and product description.
Q: What is your contract term?
A: Our standard contract term is 12 months but we can make exceptions. Please call us to discuss your short term requirements.
Q: If i buy a number from you and have it pointed to my landline can i divert this to my mobile if i am on the landline?
A: Yes, If you are on the phone we can divert the number to your mobile phone but you will pay the cost to route the call to the mobile.
Q: Do you provide Virtual UK Landline Numbers?
A: Yes, we can provide you with over 480 Virtual UK numbers which we can point to your existing landline, mobile or international lines. For more information on this please visit www.city-numbers.co.uk
Q: Can I point one of your numbers to an international landline?
A: Yes. Any of our 0845, 0844, 0800 or 0871 numbers can be pointed to an international destination. Please call us on 08453 666 555 to discuss the call costs.
Q: What does it cost to call an 0844 number?
A: Calls to 0844 numbers can cost up to 5p per minute. All our numbers on this site will cost the caller 5p per minute to call them.
Q: Can 0845, 0844, 0871 or 0800 numbers be routed to mobiles?
A: Yes, we can route any of our numbers to mobile phones at the cost of 13p per minute