Receive faxes directly to your email address using our fax to email service. When someone faxes you we will convert the fax to a PDF and automatically send this to you in an email. For added security you can password protect the emails you receive.
When you pick up the phone a message is whispered to you letting you know what the call is for. The whisper is recorded by us and say anything you want. This service is ideal if you are working from home and want to differentiate between personal and business calls.
Your own personalised voicemail box which will take messages from your customers and email the recording to you as soon as they have finished leaving you a message.
If you are on the phone or can't get to the phone we will route the call to another destination of your choice. Ideal for companies who are out on the road and want to forward missed calls to a mobile phone.
Have your calls routed to your office during working hours and then route them to your mobile or home out of hours. This is totally customisable to suit the hours that you are open.
Will you receive lots of calls on your number and do you have enough lines to take the calls? If not we can queue callers before they hit your site. You can determine how many people you want to have in the queue, what music you want to play and if you want them to know what position they are in the queue. As soon as you become available we pass the next call to you. It's as simple as that!
Manage where your number points to in an instant, view your real time call stats online and you will get a free Voicemail with this package.
Have your inbound calls recorded and then forwarded to you by email. You can either record all calls or press * to start recording a call. The recording is converted to a .wav file and emailed directly to you allowing you to listen to the call at the comfort of your desk. This service is perfect for companies who want to record calls for training purposes and is ideal for companies who are required to record calls by law.
"Thank you for you call please press 1 for sales, 2 for accounts or 3 for billing". You provide us with the options needed and where you want the calls to go and we build the service for you. All the menus are professionally recorded or you can record your own options. You can have as many options as you wish but please spare a thought for the person calling you.
We can professionally record a greeting for your IVR or voicemail service so that when people call you they hear a studio recorded message by a person with no particular accent. All recordings are studio created and examples for you to listen to are available. Call us on 08000 155 111 to listen to some examples or to find out more.