What are 0800 Numbers?
An 0800 number is a simple way to give your business a more professional, established image and increase customer enquiries as they are free call from landline phones.
These are one of the most popular number ranges in the UK and they are well known for being free to call. The UK does have two other free lines, 0500 and 0808; however 0800 is the most widely recognised.
What About Gold Numbers?
Companies use memorable numbers (also known as Gold numbers) for multiple reasons:
- They may have a TV advert and only have 30 seconds to show the number, it needs to be a memorable number so that the customers can call.
- They may have a Radio advert and want the number to sound good so that their potential customers remember it and phone in.
- They may wish to advertise their memorable number on their website, vans and stationery so that it gets massive coverage.
- Or they just want to make their company look as professional as possible – a Gold number will deliver some serious status.
We also have a short video that gives you even more information on 0800 Numbers. Craig is very knowledgeable on the subject!
Where Can I Divert My 0800 Number?
We can route 0800 numbers to UK landlines, UK mobiles, VOIP numbers, Voicemail Boxes, International landlines and International Mobiles. If you are looking to route to an international location it can be done, but please call us so that we can explain the costs to you in full.
The technology is more versatile than it used to be, with telecommunications features becoming more advanced. Advanced features like Interactive Voice Response (IVR) systems allow your customers to select from a range of options, so that the call can be routed more efficiently. You can also use functions such as Voicemail and Call Whisper.
Why Choose Us?
- Reliability - Every phone number we provide will be delivered using the best carrier networks in the UK, including BT (wireless and cabled) and Opal.
- Informative – As part of your 0800 number package, we will send you a fully itemised bill every month which shows the amount of calls received, phone numbers for everybody who has called and graphs identifying the busiest times and breakdown of cost. We itemise every single call so that our fees are transparent and you understand exactly what you are getting for your money.
- Freedom – As we do not ask you to sign any long term contract you are free to cancel at any stage, with 30 days notice in writing. We are so confident in our service that we do not feel the need to lock customers into long term contracts, unlike other similar companies. This gives your business more flexibility and, as a result, most customers stay with us for a very long time!
- Savings – 0800 numbers are not as expensive as they used to be and costs are still in decline. Our promise to you is that we will monitor costs and ensure that you are always on the best possible price tariff.
- Innovation – Most companies just want to point to a landline, which is easy. Our additional features will allow you to do almost anything you want. To see what options you have please visit our additional features page.
The Benefits of Our Freephone Numbers:
- Easy to remember - Most of our customers use memorable numbers as a sales line to encourage callers. An independent study by Warwick University has identified that 80% of people are more likely to call a number beginning with 0800 to enquire about purchasing a product or service.
- Based at home in your study? - Having a memorable number may make you look significantly larger than you actually are.
- Don’t be embarrassed about your location - 0800 numbers disguise the geographic location of your business.
- A number that moves with you - If you ever move you can take your number with you – anywhere in the world!
- Online Control - You will have the capability to change where the number is pointed to using our online portal.
- Real Time Marketing Reports – Use multiple numbers in different adverts to that you can track the amount of calls you are receiving. We can even play a greeting when you pick up the call that says "this is a call from the Yellow Pages" if you require.
- Disaster Recovery – In the unlikely event of an issue at your office you can take some comfort that your calls can be routed to another location immediately.
What Our Customers Say About Us:
- "We have had our 0800 number for 3 years with city numbers and we have never had one fault. Its nice not to have to worry as we have it advertised across the entire UK"
- "We would like to say how well we are looked after by our account manager, Rav. Nothing is too much trouble for her. Because of the quality of your service we have since taken out more numbers to advertise in different publications"
- "I am writing to thank you for managing our number port from BT to yourselves. The process was seamless and all we had to do was sign a form, you guys did the rest. Thanks for your help"
Frequently Asked Questions
How Long Will My Phone Number Take to Go Live?
Providing your payment has cleared it will only take minutes to get it in service.
Can These Numbers Be Called From Abroad?
Most countries will route the call to your number, but it is not guaranteed as it does depend on the country. If you want to advertise an 0800 phone number abroad, contact us for further information.
Why Are Gold Numbers More Expensive?
Most companies want a number which is memorable and stands out from the crowd. Supplies are limited and Gold Numbers are running out fast, which unfortunately leads to an increase in price.
Can I Still Use The Landline That the Number Is Pointed to?
Yes. The number we provide you will just sit on top of your existing service. People will still be able to call your landline or mobile and your new number will not interfere with any existing service that you have.
When I Call Out Will People See the 0800 Number As My Phone Number?
This won't automatically be the case, but you can speak to your existing phone line provider about adding a service called CLIP (Calling Line Identity Presentation).
What Payment Methods Do You Accept?
We can take most credit cards (including American Express), PayPal, Direct Debit, BACS and Cheque. Most of our customers pay us by Direct Debit for ease of managing their account.
Can I Change Where the Number Is Pointing to Myself?
Yes. We have an online portal that will allow you to manage where your number is routing to. The online portal cost a little extra, but it is packed with additional benefits.
Phone numbers are allocated out to companies like us by telecommunications governing body Ofcom and we sell them on to our customers. They are becoming increasingly popular and supplies are running low in the UK, but we still provide a great range of freephone numbers, including the new number range, 0808 numbers.
If you have any questions regarding our phone number services please feel free to contact us. We can be called on 08448 222 666, you can SKYPE US, or use our online live chat.