Microsoft Teams Connect is the integration of Microsoft Teams and our cloud based phone system. In a nutshell, Microsoft Teams only allows you to make internal calls to those within your company/network. With Microsoft Teams Connect you can make and receive calls to anyone, regardless of the company/network - all through the MS Teams desktop and mobile apps!
This integration will allow you to place all communications, internal and external, in the one spot. Connect with your sales team over video, collect sales orders over the phone. Message colleagues with Microsoft Teams, ring leads with Microsoft Teams Connect. Create new phone numbers with CityNumbers or keep your existing numbers with Teams Connect.
As well as the obvious advantages of cutting phone costs, not having to open 40 applications to get on top of all your messages and becoming the guy who can make phone calls from his desktop, below are some more advantages you could enjoy by integrating Microsoft Teams Connect.
Buy and set up new phone numbers in minutes. You can choose from our vast inventory of local, national and international numbers.
Keep your existing phone numbers with CityNumbers’ ability to port telephone numbers across a large number of countries.
Enjoy great rates on local, national and international calls.
Create call bundles to save money and suit your business needs.
Our Team Connect calling plans are available in Europe, USA, Canada, Australia and New Zealand. We also have plans to be available in South America, Africa, India, Russia and Japan very soon.
Below is an example of the enhancements you can expect from integrating Microsoft Teams Connect. Additional features such as call recording, voicemail to text and time of day routing ensure that you are getting the best out of your cloud communication system at every opportunity.
MS Teams Standard
|Custom Contact Groups|
|Secure Calling between Tenets|
|Group Call Pickup|
|Click to Call|
MS Teams Connect
|Call Transfer||Call Recording|
|Custom Contact Groups||Call Stats|
|Secure Calling between Tenets||Announcements|
|Simultaneous Dialling||Voicemail to Text|
|Speed Dialling||Hunt Groups|
|Group Call Pickup||Regulations and Compliance|
|Multiple Device||International Number Porting & Inventory|
|Click to Call||Whisper|
|Time Day Routing|
|Competitive Call Plans|
If you are a Microsoft Partner and your clients use Microsoft Teams, you can now offer your clients a significant upgrade with Teams Connect. Not only does Teams Connect bring value to your clients and build on your relationship with them, but you’ll also earn a commission on every sale!
Pitching for a new client? Stand out from the other Microsoft Partners tenders by offering additional value that clients will really appreciate, while creating a whole new revenue stream for your business.Learn more about reselling