0800 numbers are used for companies to encourage customers to call them and place business. It is a well known fact that companies who advertise 0800 numbers receive on average 72% more calls that a company who advertises a normal UK landline.
We have categorised our 0800 numbers into three bandings.
Our basic cost for setting up standard 0800 numbers is as follows:
| One off set up fee of £5 |
| Monthly rental of £9.99 |
| We provide you with 6660 free minutes* |
| If you use all your free minutes then calls received are charged at only 3p per minute to a UK landline and 16p per minute if you route your 0800 number to a mobile. |
| All our 0800 numbers are set up on rolling 30 day terms. |
*6660 minutes is an annual allocation. This equates to 555 minutes per month
What to expect from your 0800 number:
- Reliability - Every 0800 number we provide will be delivered using the best carrier networks in the UK. We currently use BT, Cable & Wireless and Opal for all of our 0800 numbers which should give you comfort in the fact that they are best 3 networks.
- Informative – Every single customer will receive a fully itemised bill which shows them the amount of calls received on their 0800 number, the persons number who has called, graphs which identify the busiest times and breakdown of cost. We itemise every single call so that you have clarity of our costs and so that we can not hide any hidden charges.
- Freedom – As we do not ask you to sign any long term contract for your 0800 number you are free to move at any stage. We are so confident in our service that we do not need to lock you in at all. Most customers who choose an 0800 number from us stay with us for a very long time!
- Savings – 0800 numbers are not as expensive as they used to be and costs are still in decline. Our promise to you is that we will monitor costs and ensure that you are always on the best possible price.
- Innovation – Most companies just want to point a 0800 number to another landline which is easy. Our additional features will allow you to do almost anything you want with your number. To see what options you have with your 0800 number please visit our additional features page.
What our customers say about us:-
- “We have had our 0800 number for 3 years with city numbers and we have never had one fault. Its nice not to have to worry about our 0800 number as we have it advertised across the entire UK”
- “We would like to say how well we are looked after by our account manager Rav. Nothing is too much trouble for her. Because of the quality of your service we have since taken out more 0800 numbers to advertise in different publications”
- “I am writing to thank you for managing our 0800 number port from BT to yourselves. The process was seamless and all we had to do was sign a form, you guys did the rest. Thanks for your help”
Questions about 0800 numbers that may help you:
1How long will my 0800 number take to go live?
Providing your payment has cleared it will only take minutes to get your number in service.
2Can a 0800 number be called from abroad?
Most countries will route the call to your 0800 number but it is not guaranteed. There is no official list of countries that will route calls back to a UK 0800 number. If you are looking to advertise a phone number abroad please call us on 0800 0155 111 and we will be able to advise you of your best option.
3Why are Gold 0800 numbers more expensive?
Gold 0800 numbers are running out fast. It is similar to the DVLA and car registrations. Companies need memorable 0800 numbers to either allow them to stand out from their competition or to place into radio and TV adverts. The memorable number allows the consumer to remember the number during a very short advert. As numbers are running out the price starts to climb.
4Can I still use my landline that the 0800 number is pointed to?
Yes. The 0800 number we provide you will just sit on top of your existing service. People will still be able to call your landline or mobile and the 0800 number will not interfere with any existing service that you have.
5When I call out will people see the 0800 number as my phone number?
No but you can speak to your existing phone line provider about adding a service called CLIP (Calling Line Identity Presentation) to your existing landline. This will allow you to call out and present your 0800 number as your phone number.
6What payment methods do you accept?
We can take most credit cards (including American Express), PayPal, Direct Debit, BACS and Cheque. Most of our 0800 customers pay us by Direct Debit for ease of managing their account.
7Can I change where the 0800 number is pointing to myself?
Yes. We have an online portal that will allow you to manage where your number is routing to. The online portal cost a little extra but it is packed with additional benefits. Please see our additional services page.
If you have any questions regarding our 0800 number service please feel free to contact us. We can be called on FREEPHONE 0800 0155 111 or you can SKYPE US, or use our online live chat.