Standard 0800 Numbers (Bronze)

Companies use 0800 numbers (also known as free phone numbers) for multiple reasons:

• The want to provide their customers with a free option to call them. The number would be used on their website, letter heads, business cards and any vehicle livery.
• Providing a free phone 0800 number will encourage customer who are enquiring about potential services or products.
• You may want to disguise your geographic location – 0800 numbers do this perfectly
• Or they just want to make their company look as professional as possible – an 0800 number gives the impression that you care about your customers as you are paying for them to call you.

Benefits of buying an 0800 Number:

• Based at home in your study? - Having a memorable 0800 number may make you look significantly larger than you actually are.
• Don’t be embarrassed about your location - Memorable 0800 numbers disguise the geographic location of your business.
• A number that moves with you - If you ever move you can take your 0800 number with you (anywhere in the world!).
• Encourage Sales Calls - An independent study by Warwick University has identified that 80% of people are more likely to call an 0800 number to enquire about purchasing a product or service.
• Online Control - You will have the capability to change where the 0800 number is pointed to using our online portal.
• Free minutes – enjoy a set amount of free minutes with our product bundles.
• Real Time Marketing Reports – Use multiple numbers in different adverts to that you can track the amount of calls you are receiving. We can even play a greeting when you pick up the call that says “this is a call from the Yellow Pages” if necessary
• Disaster Recovery – In the unlikely event of an issue at your office you can take some comfort that your calls can be routed to another location immediately.

More Information About 0800 Numbers

0800 numbers are the number of choice for companies who want to attract new customers. 0800 numbers have been available in the UK for years and have been through some changes. When the market was deregulated there were only 2 companies in the UK who could supply free phone or free call numbers. BT had the 0800 number range allocated to them and Mercury Communications had 0500 numbers to sell.. As the market became mature Oftel (now Ofcom) changed the format of 0800 numbers from 6 digits to 7 digits and stopped the allocation of 0500 numbers. The entire market now sell 0800 numbers with 7 digits as standard (for example 0800 015 0000 is a 7 digit number). The UK is fast running out of 0800 numbers and costs for the numbers are spiralling up. Some larger organisations are purchasing 0800 numbers and keeping their own stock to ensure that they have future capability. Don’t panic – Ofcom have released a new number range which are 0808 numbers. These 0808 numbers are exactly the same as 0800 numbers but they are less recognised by the general public. As more and more people start to use 0808 numbers then the knowledge that they are free to call will spread.

Where you can route 0800 numbers to

0800 numbers are no longer limited to where you can point them to. We can route 0800 numbers to UK landlines, UK mobiles, VOIP numbers, Voicemail Boxes, International landlines and International Mobiles. If you are looking to route your 0800 number to an international location it can be done but please call us so that we can explain the costs to you in full.

The cost to call 0800 Numbers

0800 numbers are free of charge to call if you are dialling from a UK landline. Calls to 0800 numbers from a mobile phone will be charged and may not be included in your bundle of minutes. Below is a list of tariffs from UK mobile operators for the cost to call 0800 numbers:

• O2 Pay Monthly – 20p per minute
• O2 Pay & Go – 15p per minute
• Vodafone – 25p per minute
• Orange – 15p per minute
• 3 Mobile pay monthly – 15p per minute
• 3 Mobile Pay as You go – 10p per minute
• T-Mobile – 10p per minute

If you are calling an 0800 number from abroad +44 (0)800 you will have to check with your local telecommunications company for the charge to call the number. Not all countries will allow users to call UK 0800 numbers (most of the major countries will allow the call to be transmitted).

Frequently asked questions about 0800 numbers

1How long will it take for my memorable 0800 number to be set up?

Numbers are usually live on the same day of placing the order. If you have ordered a complex feature it may take 48 hours to provide your service.

2I already have an 0800 number with another company but I like your services, can I move it to you?

Yes this is called number porting. We can port from over 15 UK telecoms companies, please view our porting page for more information.

3Do you provide volume discounts for companies to want to take multiple 0800 numbers?

Yes. Please call us for a bespoke quote.

4What is your contract term for a memorable 0800 number?

Our standard terms are 12 months for this service. Following the initial 12 moths it moves to a 30 day rolling contract.