0844 Numbers – Your Questions Answered.
How Quickly Will My 0844 Number Take to Go Live?
If you place your order during working hours (Monday to Friday 9am to 5.30pm), then you can expect your 0844 number to be live within minutes. However if you have place an order and have missed some details off we may have to call you which will delay the process. We always check orders that come in from Gmail, Hotmail, Yahoo and other free email addresses due to the high levels of fraud we have encountered. If you are ordering a 0844 number with a free to use email address expect a call from us! If you order a 0844 number when we are closed your number will go live on the morning of the open day.
Where Can 0844 Numbers Be Called From?
You can call 0844 numbers from UK landlines, Mobiles, Payphones and they can be called from some international locations. Please note that most countries will not guarantee that the call will be routed due to the cost. To call a 0844 number from abroad the user will need to dial +44 844 xxxxxxx (replace the x’s with your 0844 number digits).
Why Is It That Memorable 0844 Numbers Are More Expensive to Buy?
Memorable 0844 numbers are like personal number plates for the business community. Most professional companies will ask for a memorable 0844 number as it gives the perception of a larger organisation. A company with a memorable 0844 number is thinking about their customer and how to make it easy for them to do business. If you think about it providing your customers with a memorable 0844 number will mean that they never have to look for your number to place an order with you. The more memorable the 0844 number the higher the cost will be. It is exactly the same principle as number plates on cars, if you wanted to buy the number plate A1 it would cost hundreds of thousands of pounds but if you wanted AB100 SSS it would only cost you a small fee.
My 0844 Number Is Pointing to My Landline. Can I still Use My Landline Number?
Yes, your 0844 number just sits on top of your existing service. Our numbers do not interfere with your existing telephone service at all. People can still call you on your landline and they will still get connected. This is exactly the same principle if your 0844 number is pointed to your mobile phone.
How and When Do You Pay Me for My Calls?
We pay you a rebate for every call you receive on your 0844 number providing that the number is pointing to a landline. If your 0844 number is pointing to a mobile then there will be a charge for this service. If your number is pointed to a landline we will issue you with a monthly statement showing you the number of calls received, time of the calls, duration of the calls and the persons number who called you (providing they haven’t withheld their number). This statement will show you the amount we owe you in rebate. We can make payment to you straight away or you can roll this balance forward until it becomes a larger figure (most of our customers let the 0844 rebate toll to about £50 before invoicing us). Once you have the statement you must invoice us for the amount and we pay this to you by BACS or cheque.
Can I Change Where My Number Points to?
There are several ways to do this. The first is to send an email asking us to change where you want the number pointed to (include your name and account number in the email for security). Please be aware that if you email us to make a change, we can only do this during working hours. If you need the capability to do this outside of working hours then you will need option two. The second is to purchase the online portal which gives you the capability to manage your 0844 number online 24/7. This service only costs £2.99 per month and can be found by clicking on our additional services page and is available through the order system for 0844.
How Much Does It Cost to Call an 0844 Number?
The cost to call a 0844 number varies. 0844 numbers can be charged at 1p, 2p, 3p, 4p or 5p to call from landlines. All of our 0844 numbers will cost 5p per minute to call from a UK landline. If you call a 0844 number from a mobile then the cost can be anything between 10p per minute and 25p per minute. Contact your mobile provider who will be able to tell you the cost to call using your tariff.
Can I Have My 0844 Number As My Outgoing Number?
As the 0844 number is just an inbound service it will not affect your outbound phone calls. When you call out, people will see your landline number (or mobile if you are calling from a mobile). The 0844 number will not be shown at all. You can however ask your line provider to present the 0844 number as your outbound number, this is called CLIP (calling line identity presentation). They will charge you to change your CLIP on your phone line and all landline providers have different charges. Once you have your new 0844 number give them a call and ask to see how much CLIP costs. We believe BT’s clip service costs £99 set up and £5 per quarter.