How long will it take to get a virtual local number set up?

It can take up to 5 days to get a number live but we do carry stock of numbers. The main STD codes in the UK such as 0207, 0208, 0121 and so on could be quicker. London virtual numbers are set up on the same day as we have access to numbers immediately.

How long is the contract for a local number?

Pay as you go services are 30 days. Bundle services are as per terms and conditions, normally twelve months. Written confirmation MUST be given for any cancellation. Please speak to us if you require any more information.

What is the Minimum Invoice Value?

Each Account with City Numbers is subject to the Default City Numbers Account Plan - which is a minimum spend of £125 per month

Do you sell virtual local numbers to individuals?

We don’t any more! We have had serious fraud issues with people ordering local phone numbers and not paying for them. If you want a local number then you must be a company.

I have a landline that I would like to turn into a Virtual Number – is this possible?

Yes, we can do what is called a Geographic number port. We will take control of your local number and then have the ability to point this number anywhere you wish. The only issue with this is that you will only be able to receive calls on your local number and not make any.

Can I turn my local virtual number into a real landline?

No, virtual phone numbers can not be turned into traditional phone lines.

Can I get a memorable virtual phone number?

We can order memorable phone numbers for you but the cost will increase - Price On Application. All other prices remain the same. Please call us to ask about our memorable local numbers.

I don’t have a BT landline can I point my virtual number to a cable line?

Yes, it doesn’t matter who supplies you with your existing phone line as we can connect virtual numbers to any phone supplier.