Deliver exceptional customer service in multiple languages across channels with a Kayako-powered help desk.


Build meaningful customer relationships with a modern help desk

Kayako is a cloud-based help desk that comes with powerful out-of-the-box functionality. With Kayako, customer service teams can easily manage requests and conversations over any channel, including live chat, email, Facebook, and Twitter, to support their customers, boost loyalty, and deliver a differentiated experience.

Now available through CopperTree Unlimited

Kayako adds another powerful tool for customer service to the CopperTree Unlimited library. 

Kayako’s helpdesk software comes with powerful out-of-the-box functionality that makes it easy for customer service teams to begin managing requests and conversations that come through any channel. Support customers better, and stay personal as you grow.


Shared inbox for customer conversations

Boost productivity with a shared inbox that makes it simple to support your customers.

Built for modern businesses

Bring real-time customer activity from all your apps into Kayako for true context and faster, more helpful support.

Customer self-help knowledge base

Help customers help themselves with a 24×7 robust self-help knowledge base.

Proven across industries       

Customers like GE, Peugeot, SEGA, FedEx and more trust Kayako to power their customer support teams.