This is another popular service in our portfolio. Many of our customers have a limited number of phone lines and sometimes when it gets busy an engaged tone is given to their customers. If there is one thing that we hate here at City Numbers it’s an engaged tone, it tells your customers that you are too busy and don’t have enough resources to manage their account. You will often find that if you are engaged and it’s a sales call, the caller will move onto one of your competition; resulting in lost business!
If you don’t want to install more lines (which does cost a lot to do) then call queuing is your answer to never missing a call.
Call queuing will save you the embarrassment of the engaged tone which does have a stigma attached to it. You don’t need any equipment installed on your site, we do it all for you!